Complaint & Support Management System
EZCorporate Complaint Management System allows companies to address customers' inquiries, deliver consistent support and manage complaints in a timely manner.
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EZCorporate Complaint & Support Management System has state of the art features will definitely help you transform your business to the next level.
Complaint Categorization
Multiple employees of a single customer can raise complaint
Tracking of Complaint in customizable defined stages
If customer requires visit (Single/Multi), our visit management module handles on site problem rectification
Provision of Time setting with client
Service/Solution Provision /Hardware collection information from client
Chat Module is also available doing with picture data
Auto billing based on visits/ services /hardware used